Privacy Policy

Introduction

Formulove ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome browser extension, web application, and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

When you use Formulove, we collect the following types of information:

• Account Information: Email address and password when you create an account
• Profile Data: Personal information you choose to store for form filling, including but not limited to:
  • Personal information (name, email, phone number, date of birth, gender, ethnicity, household income)
  • Geographic information (street address, city, state, ZIP code, country)
  • Professional information (employment status, job title, employer, industry, education, LinkedIn URL)
  • Family information (spouse/partner details)
  • Custom fields you create
• Payment Information: When you subscribe to a paid plan, payment information is processed by Stripe. We do not store your full payment card details on our servers.
• Communication Data: Messages you send to us through contact forms or support channels

Information Collected Automatically

• Usage Data: Information about how you use the Service, including form fill history, feature usage, and interaction patterns
• Technical Data: Browser type, extension version, device information, IP address, and timestamps
• Analytics Data: Aggregated usage statistics collected through Vercel Analytics to help us improve the Service

Chrome Extension Permissions

Our Chrome extension requires the following permissions:

• activeTab: Allows the extension to detect and analyze form fields on web pages you visit, enabling intelligent form filling. The extension only accesses the active tab when you explicitly interact with it.
• storage: Stores your authentication tokens and extension settings locally in your browser.
• sidePanel: Provides an enhanced interface for managing form filling operations and viewing status.
• Host Permissions:
  • https://*.supabase.co/* - Required for secure authentication and data synchronization
  • http://localhost:3000/* - Used only for local development and testing

How We Use Your Information

We use the information we collect to:

• Provide and Improve the Service: Fill forms automatically, analyze form fields, and enhance AI-powered matching capabilities
• Authenticate Users: Verify your identity and manage your account
• Process Payments: Handle subscription billing and payment processing through Stripe
• Communicate with You: Respond to your inquiries, send service-related notifications, and provide customer support
• Analytics and Improvement: Analyze usage patterns to improve our Service and develop new features
• Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Third-Party Service Providers

We use trusted third-party services to operate our Service:

• Supabase: Hosts our database and provides authentication services. Your data is stored securely in Supabase's infrastructure.
• Stripe: Processes payment transactions. Stripe handles all payment card information according to PCI DSS standards.
• Google Gemini: Powers our AI form analysis and field matching features. Form field data may be sent to Google Gemini's API for processing.
• Vercel: Hosts our web application and provides analytics services.

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Storage and Security

Data Storage

• Your data is stored securely in Supabase's database infrastructure
• Data is encrypted in transit using HTTPS/TLS
• Data is encrypted at rest in our database
• We implement industry-standard security measures to protect your information

Security Measures

We employ technical and organizational measures to protect your data, including:

• Secure authentication using Supabase Auth
• Row-level security policies ensuring users can only access their own data
• Regular security assessments and updates
• Access controls and authentication requirements

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You can access, update, or correct your profile information at any time through your account settings in the Formulove dashboard.

Data Deletion

You have the right to request deletion of your personal information. You can:

• Delete individual form fields through the Service interface
• Delete your entire account by contacting us at hi@formulove.ai

When you delete your account, we will delete your personal information from our active databases. Some information may be retained in backup systems for a limited time as required by law or for legitimate business purposes.

Data Portability

You can export your form data at any time through the Service interface or by contacting us.

Opt-Out Options

• Analytics: You can disable analytics tracking through your browser settings
• Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link in any marketing email

Chrome Web Store User Data Privacy Disclosure

In compliance with Chrome Web Store policies, we provide the following prominent disclosure about our data practices:

What user data do we access?

• Form field data you choose to store (name, email, address, phone, professional information, etc.)
• Authentication credentials (email and password, stored securely via Supabase)
• Form fill history and usage patterns
• Payment information (processed securely by Stripe, not stored by us)

Why do we access it?

• To provide intelligent form filling capabilities
• To securely authenticate and manage your account
• To process subscription payments
• To improve our Service through analytics

How do we use it?

• Form data is used solely to populate web forms when you request autofill
• Authentication data is used to secure your account
• Payment data is processed by Stripe for subscription billing
• Analytics data is aggregated and anonymized to improve the Service

Do we share it?

• We do not sell your personal information
• We share data only with service providers necessary to operate the Service (Supabase, Stripe, Google Gemini, Vercel) under strict contractual obligations
• We may disclose data if required by law

How can users control their data?

• Access, edit, or delete your data through your account dashboard
• Delete your account by contacting hi@formulove.ai
• Export your data at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your authentication session
• Store your extension preferences
• Analyze Service usage through Vercel Analytics

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses
• Adequate security measures
• Compliance with applicable data protection laws

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete your personal information from our active systems within 30 days, except where retention is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective date" at the top of this Privacy Policy
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at hi@formulove.ai.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to certain types of processing

To exercise these rights, contact us at hi@formulove.ai.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hi@formulove.ai

We will respond to your inquiry within 30 days.